Where oh where has my lost mitten gone?

Okay I was a little ticked about Mason losing his mitten and I KNOW he lost it in the store so I call back twice that night, once Tuesday and then again today. Today she says, "Yes, we have it!" Great! I say, "Can you please put a note with our name on it and I'll be in to pick it up." She says, "no problem, I'll set out for you." So then I call Mike and ask him to pick it up. I get a call on my cell later. He went to Meijer and they can't find it. I tell him, I know they had it (the lady read me the word off the mitten) and she said she'd lay it on the desk. So he goes back, actually talks to the girl I had talked to who confirms she had the mitten and then laid it next to the cash register. They look everywhere they can think and it is gone. Now that it's determined that the mitten is no longer where it was they just turn their backs to him and walk off. Is it me or is that just rude? I know they're not responsible for lost items but when you find something and then lose it again doesn't that at least warrant an "I'm sorry about that". Now I'm more mad then if they had never found it at all.

On a good note, I went to the Rivertown mall and actually got some things accomplished. I had a coupon at VS that got me a bra and panties for $9, exchanged a lotion at Bath&Body works because I couldn't handle the smell of the old one, got the kid's 2007 tree ornaments (Mia wanted Barbie Island Princess and Mason got the black Spiderman), saw Santa, exchanged some shoe inserts (got home and find out they had given my men's last time), let the kid's run in the play area (the first ones in after it had been clean, BONUS) and found some long sleeve dress shirts for Mason that we're not plaid. Mason asked Santa for Transformers and Mia asked for a "real" cat. Santa tried to explain to her how he couldn't carry a real kitty in his bag with the presents because it couldn't breathe and how she would have to talk to Mom and Dad to see if they could work out the delivery for Santa. She just stared at him. He asked, "Is there anything else that you would like me to bring you?" More silence just intense staring. He told her to go home and think about what else she might like. I think Santa is now on her "list".