My Customer Service Vent

Last week I ordered my Christmas Cards online to be picked up in the store at Walmart. I hate going to our Walmart. It is ALWAYS busy and trying to pay for anything is a nightmare since they only have about 4 lanes open for the whole store. I figured since I prepaid the cards just picking them up wouldn't be so bad. So for the card drama. I picked them up Saturday to get home and find out the wording is screwed up "on every card". So I call the store and they tell me to come in and redo the cards on the "one hour photo" machine. The Walmart parking lot was always packed out during the weekend so I waited to yesterday to go back. I then wait in line at the "one hour photo" machine for what seems like 20 minutes behind some lady that was ordering a few hundred vacation photos. It's finally my turn and I realize that they don't even have the cards I want on their machines. They said "Sorry, you'll just have to go home and redo them from there. Take these to the Service desk and we'll refund your money". So then I go wait in line at the Service desk. Never a small wait. I explain what happened to the Service person and say, "I really just want my cards since they were supposed to be done last week. I have to order them through the internet but I can choose the one-hour-photo option. Can you make up the difference of the cost since it was your mistake?". She says, "no" and hands me my refund. NEXT! Not only do I have to wait another week for my cards but I wasted a trip and my time going to the store for nothing. When I go shopping lately I feel like something is going to go wrong. It makes Christmas shopping all the more painful.

Bah Humbug!